1. Introduction
This Privacy Policy explains how Natex UK Ltd collects and uses personal information submitted through this website.
We are committed to protecting your privacy and handling your data in a transparent and secure manner.
2. Who we are
Natex UK Ltd
2 St Christopher House
126 Ridge Road
Letchworth
Hertfordshire
SG6 1PT
United Kingdom
Email: mail@thaumatin.com
3. Information we collect
When you contact us via our website, we may collect the following personal information:
- First name and last name
- Email address
- Country
- Area of industry (if provided)
- Any information you include in your message
4. How we use your information
We use your personal data solely to:
- Respond to your enquiry
- Communicate with you regarding your request
If you choose to opt in, we may also contact you with information about our products and services.
5. Legal basis for processing
We process your personal data under the following legal bases:
- Legitimate interest – to respond to enquiries submitted via our website
- Consent – where you have agreed to receive marketing communications
6. Data retention
We retain your personal data only for as long as necessary to respond to your enquiry and for any reasonable follow-up period, unless a longer retention period is required by law.
7. Sharing your information
We do not sell or trade your personal data.
We may share your data with trusted third-party service providers (such as website hosting or email services) where necessary to operate our website and respond to enquiries.
8. Cookies and reCAPTCHA
This website uses Google reCAPTCHA to protect against spam and abuse.
reCAPTCHA may collect information about your interaction with the site and your device. This data is processed in accordance with Google’s Privacy Policy and Terms of Service.
9. Your rights
Under applicable data protection laws, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent at any time (where processing is based on consent)
To exercise your rights, please contact us at mail@thaumatin.com.
10. Changes to this policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page.